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Emily Guldborg
emily@grasslandscu.com
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FAQ on Debit Card Holds
Published April 7th, 2022 by Emily Guldborg
What is a debit card authorization Hold? When you use your VISA Debit Card to conduct a Signature or “Credit” transaction (i.e., you do not enter your PIN), the merchant sends the Credit Union the amount, usually the purchase total, for authorization. This amount is placed on hold and removed from your available balance immediately. The hold is rele
RDC (Remote Deposit Capture) Endorsements
Published July 25th, 2022 by Emily Guldborg
Dear Valued Member, In order to help our efforts in reducing check fraud, we are requiring a specific endorsement on the back of any check that is deposited remotely. Effective immediately, the following endorsement is required: For mobile deposit only Account number Depositor signature Some checks may require more than one signature if they are ma
Avoiding Check Scams
Published March 17th, 2023 by Emily Guldborg
FTC Recommendations for Avoiding Check Scams The Federal Trade Commission (FTC), the nation’s consumer protection agency, wants you to be aware of fraudulent check scams. To avoid becoming a victim of check fraud, follow the FTC’s recommendations below. Know who you’re dealing with. In any transaction, independently confirm the buyer’s name, street
Common Fraud Tactics in 2023
Published March 17th, 2023 by Emily Guldborg
The PDF linked below is an excellent resource on some of the most common fraud and scam tactics that Credit Union members have been known to experience. Take a few minutes to review - it could save you many dollars and many hours of stress! CUNA MUTUAL FRAUD AND SCAMS
Logging in to Online Banking for the First Time
Published June 9th, 2022 by Emily Guldborg
Logging in to grasslandscu.com account for first time. The credit union will give you a username and a temporary password when you set up your account. If you forgot it or did not get one. Call the CU and they would be more than happy to assist you. Open your internet browser and enter- www.grasslandscu.com On the top of your screen enter your
How to Enroll In and Use eStatements
Published February 22nd, 2022 by Emily Guldborg
Getting signed up for eStatements is easy! Contact us at 406-485-2288, let us know you'd like to enroll in paperless eStatements, and provide us with an email. We'll take care of the rest. All you have to do is log in to your online banking account at the beginning of the month and view your statements. eStatements are also available in our mobi
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